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"For too many years than we care to mention - Mike has been a life saver for "2 silver surfers"
We are very pleased with the level of service, not being blinded by "computer speak".

Also Mike's pleasant and polite attitude are a rarity in these modern times"

Jacqui & Arthur Price
Acocks Green

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"Excellent service. New hard disk fitted. All systems restored and data transferred.
Thank you.
Will certain call Mike Nash about any future computer problem"

Allan
Knowle

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"Thank you Mike for a fast and informative consultation, I am very pleased to have found someone to trust."
Regards

Hazel Northwick
Hockley Heath
Northwick Bed & Breakfast

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"My computer was very slow and had a number of problems which were driving me up the wall.
Within one and half hours Mike had sorted everything out and restored my sanity.
I would recommend him to anyone."

Brian Goodson
Knowle

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"Ontrack got me back on track!  Mike was competent and courteous and a pleasure to do business with. He did a home visit the next day - so a fast response.
I am up and running again with no worries thanks to the software he downloaded.
Thanks Mike!"

Vicky
Barnt Green

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"Great service and advice. Now up and running with confidence."

Irene

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"Thank you so much to Mike at Ontrack who has most definitely put us back on track.  With the minimum of disruption, good advise without being pushy, and a swift installation.  I would highly recommend anyone who is thinking of having any IT repairs/updates etc. to use this company."

Hazel Williams
Solihull
Sugar & Spice On Tour Catering Ltd (Click Link -Keep a look out for Dolly Parton)

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"I highly recommend Mike to solve all your computer/I Pad problems. He is fast efficient and professional."

Sue
Knowle

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"I have used Ontrack for sometime servicing my laptop etc.
I recently decided to upgrade with a new computer and printer. Ontrack discussed with me my specific requirements and then built,
supplied and fitted a bespoke computer. Ontrack spent time with me to ensure I would get the most from my new system.
I was extremely pleased with the service provided."

Nick Harris
Knowle, Solihull

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"My PC died on a Monday morning, and after looking for local repairs, settled on Mike. He arrived at the expected time, with the parts required to fix the problem,
and everything was working by lunch time Tuesday.  The part that Mike fitted to replace the one which failed is better than the original,
so I probably have a more reliable machine now. 

Overall, an excellent service delivered at speed at a very reasonable cost."

Tom F
Chadwick End

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"Have used Mike's services for several years & wouldn't go to anyone else! Always a prompt,efficient & pleasant service."

John Judd
Solihull

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"My PC had been getting much slower and the internet connection was becoming unresponsive more and more regularly.
Mike Nash quickly assessed that Windows 7 had probably become corrupted. He took the PC away,
wiped the hard drive, re-installed Windows and other programs and re-installed all my files.
The PC was returned the following day and has probably been running faster than it was when it was new about 3 years ago.
Thats excellent service."

Ian Cresswell
Monkspath, Solihull

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"Mike Nash was extremely helpful, a prompt response and excellent service. Many thanks."

Melvin Butler

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"If you want a no nonsense, practical, value-for-money and effective approach to advice and solutions to your
home computer issues and needs then Mike Nash is probably the person for you.
Ontrack/Mike is the best of similar service providers I have used over many years."

[Note - He works best on good quality ground coffee as opposed to instant varieties!!!].

Gordon Cowie
Barnt Green

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"Great customer service and support - thank you so much"

Kate Taylor
Barnt Green

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"My Mom recommended that I used Ontrack Computers as my laptop was getting worse and worse every day and she could no longer help me.
Mike took it away and cleaned it, then returned it with all my issues sorted and even improved it.
I was extremely happy that it only needed some attention to get it working again, rather than having to buy a new computer."

Iain
Solihull

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"You will find Mike Nash efficient and quick to respond, Been looking after my computers for years and is of great help to one who is computer illiterate."

Mandy Deluca
Giovanni's Italian Resturant
Dickens Heath
www.giovannis.uk.com

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"Prompt, professional service, coupled with a friendly, helpful, attitude soon got us back online.
Thanks Mike "

Carol & Peter

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"If you find computers scary and have any sort of problem Mike is really good at discussing it with you in none technical language and getting it sorted.
Excellent value for money. He has helped me four times now and I would not go to anyone else."

John Dransfield
Knowle, Solihull

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"Thank you Mike for fixing my computer in a quick and effcient way, would highly recommend you to all my friends and family,
and will deffinately use your company again."

Anita M
Shirley

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"My PC stopped working after the power was  turned off accidentally, Mike was able to recover all my files and fit a new hard drive.
The work was completed within a week and Mike returned the computer and Cd's.
Mike has also set up a wireless network at my parent's home after we were unable to connect a recently purchased laptop to the network.
Mike ensured that the other computers in the house still linked to the network before he left. "

Peter
Acocks Green

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"Mike has been brilliant again and helped to set up my new PC and monitor in no time. He also gave me a thorough tutorial lasting several hours and assisted
in getting the system running like clockwork. He was patient and knowledgeable and guided me through the various functions the
PC is capable of handling. In short getting familiar with the PC rapidly wouldn't have been possible without him, he was professional, precise and worked quickly.
Mike has assisted me over the past few years and I'll happily use him again.
Contact and use ONTRACK with complete confidence, well done and thank you!"

Joe
Oversley Green

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"Rapid response to my call for help was very much appreciated - problem solved and service carried out satisfactorily in a very friendly manner.
Thank you Mike Nash."

Val
Blackwell

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"This was my first major computer breakdown and I had to rely on local advertising for the solution.
In effect it was a bit of a stab in the dark but Mike was at my home within the 20~30 minutes he promised.
From our brief telephone conversation he had indicated he had a pretty good idea what had caused the problem.
Certainly I was out of my depth. I was up and running within the hour. His initial diagnosis had proved correct.
His actions within the computer itself and his manoeuvring around the keyboard to set up the computer again, were impressive.
He clearly new exactly what he was doing. I found him personable, confident and very knowledgeable.
I found His charge reasonable and I would not hesitate to use him again.
I would strongly recommend him."

Les
Solihull

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"Great service from Mike, helped me massively on Christmas Eve when I was in need to help with my laptop. Top guy,
tried other computer businesses but they weren't available to the 3rd Jan. Thank you Ontrack Computers."

Adam Smith
Knowle / Solihull

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"No need to PANIC if your system is not working 100%, just give Mike a phone call at ON TRACK COMPUTERS and he will come and sort your problem out,
and leave you with your system running like new."

Customer satisfaction over many years.

M B-Smith
Knowle / Solihull

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"Mike is always helpful and knowledgable, we deal with ontrack for all our computing issues and installation requirements, would recommend his services"

Lee B
Flowaim
Balsall Common

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"Courteous and efficient service. Everything put right without fuss and at a very fair cost. I would recommend Mike Nash to anyone."

Geoff W
Olton

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“I have been a client of Mike Nash (ontrack computers ltd)for the past two years, he has provided an excellent service and quick response
to my problems.
I therefore have no hesitation in recommending Mike Nash to provide a good service.”

Mrs Lesley Lucas
Barnt Green

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"Mike has sorted out any computer issues for a number of years. He is diligent and it's good to know he's on the end of a phone line when needed."

Glyn Pitchford Consultancy
Solihull
www.glynpitchford.co.uk

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"sorted my US sourced macbook pro.excellent service.thanks again."

Alan Wilde
Cheswick Green

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"After trying other PC repairers in the area,and not being very pleased ,I took my PC to Ontrack computers and from now on this is the company for me
Super service"

Len Cottam
Barnt Green

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“Mike Nash is one of those rare people who press all the right buttons, which results in total customer satisfaction.
We had a computer problem and one call brought Mike to the door and the problem was solved.
We decided to upgrade our computer equipment. We wrote a specification that was demanding.
Mike told us what was and what wasn't possible.
We instructed him to go ahead and it was delivered, on time, to specification and within budget.
When we have a problem, through no fault of Mike, he is instantly on hand to resolve the issue.
You may find a computer engineer that will equal Mike Nash, but you will not find one to better him.”

Peter Hain & Brian Mccarthy
Dickens Heath

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"Having used another computer repair company in the past, and not very happy with them, we then tried
Ontrack Computers the service we received from them was second to none!
We are only a small business so Mike understood we did not have a large budget but he built us a computer and set us up
with our own network and is always on hand for help and advice when we need it. I would highly recommend Mike and his company to anyone!!!"

Sara Roche
Rowley Roche & Associates
Olton -Solihull

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"I would highly recommend Mike Nash of Ontrack Computers for his reliable prompt and efficient service."

Peter
Hollywood

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“Very happy with the work done on my computer - hard drive replaced and everything put back on for me.
Advice given over the phone for any problems or a visit arranged. Good service. Highly recommended.”

Hilary
Lickey

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“Eight years ago I purchased my first PC and without Mike setting it up and getting me started with my introduction to the IT world
I wouldn't have had the confidence and pleasure of using it. There have been many occasions when I have called for help
from him and he is always willing and able to sort out my problems. I wouldn't hesitate to recommend him to anyone.”

Carol Walker
Balsall Common

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“The service you gave me when I had a problem was very good and I had my PC back repaired in a short space of time.”

Malcolm
Solihull

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“As a very satisfied silver surfer I would recommend Mike for any computing needs.
 I have found him always to be reliable and most helpful and understanding to those of us
who venture into the electronic wonder world later in life.”

Vernon
Solihull

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“I am pleased to say that I have been totally satisfied with the service I have received from yourself and Ontrack Computers Ltd.”

Allen Kerr
Solihull

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“I have been very pleased with the service provided by Ontrack Computers.  I contacted Mike Nash when my computer had failed catastrophically.
He came to my rescue very promptly and got me up and running again, but diagnosed that my computer was past its prime.
After a discussion of my needs with my computer, Mike worked out a spec suitable to my everyday use at a very competitive price.
Mike built the computer for me, installed it on the agreed date and since then I have been very pleased with the performance and reliability of the computer.
I am also confident that should anything go wrong Mike is only a phone call away.  I would recommend Ontrack Computers without hesitation.”

Steve Bimson
Marlbrook Bromsgrove

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“Prompt reliable service – someone I know I can trust and contact when I need help with my computer!”

Brian
Solihull

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“We would also like to say thank you for your reliability and the useful information you gave us
About computers.
Thanks once again”

Brian & Shirley Hughes

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“Nothing was too much trouble for Ontract to sort out our home computer.  Will definite use them again.
With Thanks.”

Mrs Fountain
Lickey

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“I have been a customer of Ontrack Computers for a number of years and have always been completely satisfied with their service.
Quick response, reliable, knowledgeable, efficient with fair prices and free friendly advice.  I would have no hesitation in recommending them.”

 Mo Gent
Solihull

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“Have used Ontrack several times; service great, charges very fair, and Mike very patient when explaining the workings of a laptop to an 82 year old.”

John Green
Solihull

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 “Mike Nash has worked for us for the last 5 years. During that time we have watched his business grow.
He has always been there to advise us and sort out any problems that have arisen. Mike has provided both our hardware and
software and also built our web-site.
I have recommended Mike to other people and they have been happy with his work.”

D.K.Benton
Company Secretary
Sheldon Heath Social Club
www.shsclub.co.uk

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“Each time I have asked you to help me I have confidence that you can, which means a lot when you are just an elderly person with a limited
knowledge of the computers.”

Rose Chatfield

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“As we know precious little about computers, Mike is a great guy to call on for support.
He always gets to the bottom of the problem and offers good advice on what to do in certain situations.
His service is first class, always responding within 24-48 hrs.
When we decided to replace our old computer, he offered to build us a better performance computer than
The one we had identified for the same price. We went for it, and have been very satisfied with the outcome.
Top man !!”

Peter & Kath Walters
Solihull

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“If you’re in deep water or all at sea with a computer problem, Mike Nash is your man. In my experience he has always given me prompt service,
arrived on time and charged a very reasonable rate. I have found that my computer problems are always accompanied by the personal limitations that
I feel in not being able to fix the confounded contraption myself; in other words I feel a complete idiot and am convinced that
I have caused the problem by my inadequacy. Mike always deals with the physical problems of the computer and my emotional feelings in a
very calm and reassuring manner. He has all the gizmos and is a top man. I haven’t the slightest qualm in recommending him 100%.”


Gary R Gossage
Berkswell

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“During the four years I have been on line I have had all the service I could expect from Mike Nash of Ontrack Computers, service all the
more appreciated given my own ignorance of the workings of computers.  I am indeed grateful.”

Rob Brooke
Knowle
semi retired freelance writer

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“I am happy to endorse you and your work in building my new computer to my exact specifications and transferring all of the data from the old one -
even my football referee wallpaper!
 Your help and advice was invaluable and on the only occasion when I had a problem (my fault), you came out straightaway and repaired it.”
 
Sheila
Hall Green

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“Now that we are both retired from full-time work, Ontrack Computers is the next best thing to in-house IT support.
We get a quick response to telephone queries, and great service for repairs and system updates. The hardware and software solutions offered
are always tailored to our individual needs. Highly recommended.”

Graham & Julie Cobley
Dorridge

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“As you know i have had cause to call upon your services on several occasions since I came to live in Henley 8 years ago.
Whether it was setting up my PC initially, transferring the system when I moved to another house or lately putting me ‘Ontrack’ with my new computer,
I have found you to be most helpful, friendly and efficient to all my requests. I would not hesitate in recommending you to anybody
who needs help with their computer system.”

Ken Griggs
Henley In Arden

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“I have known Mike Nash for years. During which time he has looked after my two computers, the latest being a newly built
one by ‘on track computers’, which I have found to be very fast, built to my needs and with excellent security. 
I have found Mike to be very professional,  extremely patient, (with someone who is not so technical!) And reliable and honest.
I can ring Mike with a query or a problem and he makes me feel that my query is very valued and is dealt with quickly, even though to
Mike it may have been something quite simple. I would heartily recommend ‘ontrack computers.”

Sue Morgan
 Solihull

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“Mike Nash listened to what I needed, made suggestions and fitted a system which has been running smoothly for the last few years.
He will maintain and discuss any issues or problems and gives a very professional, friendly service. I would recommend him highly.”

Helen Banks
Birmingham

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“I have used Mike's services on a number of occasions. He is reliable, trustworthy and knowledgeable, solving my computer problems and
giving me useful advice. He is now my main port of call for the more complex IT issues.”

Mr I Parker
Knowle

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“You have been utterly reliable and efficient on all occasions when I have been in trouble with my laptop and in connecting other devices to it.”

Mr C M Leonard
Solihull

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“Was recommended by a friend and received good friendly service. Would recommend to anyone.”

Sylvia

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“I’m a ‘silver surfer’ and use my computer mainly for keeping up with family and friends around the world.   It’s important only to me!
When it ‘crashed’  Mike Nash took it away on a Tuesday afternoon and I had it back by 9.00 am Thursday morning the same week.
Importantly it was faster and much simpler for this ‘silver surfer.’ This was nearly twelve months ago and I’m still well pleased.

Hilary Foster

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“I would like to say about “ontrack” is that whenever you have to call Mike he is there for you, not that he is called that often because the
build quality of his computers is first class, so if I do have problems I would never hesitate to call “ontrack” ,keep up the great
service you do to us novice’s at trying to understand the world of computers,
Nice to know you are there for us all when we need your services.”


Dave
Olton

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“After the trauma of a computer theft, Mike Nash guided me through the set up and operation a my new one.  
He did this in a 'no fuss' manner showing patience and efficiency and I would have no hesitation in recommending him to other users.”


Nigel Bell

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“Good service and advice. A very satisfied customer.”

Rex
Barnt Green

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“I have always been more than satisfied with the service given to me by Mike Nash on the odd occasions when
I needed help with my computer, not only has he put any fault right but checks through the whole system to
make sure that everything is working perfectly, and as a “Silver Surfer “who Knows nothing about computers is very
patient whenanswering what must be to him questions that most people of limited intelligence should know!!.”

Graham Blake
Lickey End, Bromsgrove

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“Mike has serviced our computer over the years and we have found his service value for money.
Efficient, trustworthy and nothing is to much trouble to solve any problems.”

Mike and Janet
Yardley, Birmingham

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“We have used On Track computers for our IT support for a number of years and have always been really pleased with the service they provide. 
They are very responsive and react quickly if we have a problem, and the team has dug us out of a number of holes in the past!
They give clear, understandable technical advice and will always look for the most cost effective way to solve a problem.
We have found them very reliable and would highly recommend them to other small businesses.”

Liz Mansfield
Managing Director
www.learningprocesses.co.uk

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“Great service and great expertise all at a reasonable price – great value for money. 
Well Done Mike.”

John Francis
Knowle

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“We have called on Mike several times to help us out of a jam.
He has always sorted the problems quickly and efficiently at a very reasonable price.
We would never hesitate in recommending him (we have) and his service.”

Roger & Edwina
Shirley

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“I have used Mike Nash of Ontrack Computers for several years. Always completely satisfied
I would be loathe to change to anyone else.”

Mick Bickerton
Bickerton Jewellery
www.bickertonjewellery.com

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“I have used Mike from Ontrack computers to service and repair my computer since he first started to work for himself.
I can honestly say I wouldn’t use anyone else now. He is reliable, punctual and never lets you down if you make an appointment,
not like most other firms i know. Since knowing Mike I never worry anymore if something goes wrong with my computer because
I know he is only a phone call away and he can always resolve the problem. However big or small. I have so much confidence in him
I wouldn’t hesitate to recommend his services to anyone who has a problem with their computer.”

From a very happy customer

Elaine Baker
Sheldon, Birmingham

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“Many thanks for your prompt efficient service and follow-up.”

Ian

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“I confirm that ontrack provide a truly excellent service through prompt responses when you have a problem which is soon resolved with total
professionalism.
Mike Nash always goes that extra mile to ensure you are up and running asap.”

“I recommend ontrack computers without reservation”

Ray Shaw
Dorridge

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I have been a member of the Consumers Association, "Which" since 1968.  When I saw in a local advert that "ontrackcomputers"
had been awarded a "Which Local" emblem I felt confident that my computer problems and assessment would be dealt with honestly and with integrity.
I have not been disappointed.

MPB
Solihull

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“Have used Ontrack for 3 years now, very customer focused and understands your needs and requirements.”

Steve Price
Solihull

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“I have been very happy with both the speed of response and the technical knowledge shown on the occasions when I have needed to contact
Mike Nash.Good service combined with a sensible price structure is rare to find in these times
I have no hesitation in recommending Ontrack Computers Ltd”

R Paterson
Solihull

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“Excellent service quick response time Thanks”
 
Peter Cumming

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“I am happy to say that you have been my computer consultant for a number of years and I am very pleased to commend you on the
quality and speed of your reaction to my problems. The PC you made for me is giving good results and is reliable and easy to use.
May you continue to prosper in your business.
I know that other people to whom I have recommended you are equally as satisfied.”

John Tickell
knowle

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“Mike is our computer expert, who we instantly contact, when we have computer problems, which are
Beyond our limited knowledge. He responds as quickly as possible and provides successful
Conclusions, whenever possible. We are grateful for his assistance!”

Mr & Mrs N D Rees
Knowle

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“A computer engineer that can be trusted to give a quality service at a fair price. Would highly recommend.”

Paul
Dorridge

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“An excellent service from Mike Nash from  ontrack computers. I have been very satisfied with my new computer - supplied to my requirement and at a
 good price. Many thanks”

Director
QRO Global Ltd

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“I am a retired person of limited mobility and have had the assistance of Mike in managing my computer.
I cannot say enough about his courtesy and help. Everything I obtain is by  my computer,
I would be bereft without it. Mike goes out of his way to assist when I have a problem.”
“ A big thank you Mike.”

Shirley O
Shirley

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“Prompt and excellent service with clear explanations. Highly recommended.  Ontrack Computers is always our first port of call for computer related matters.
Thorough, reliable and courteous.”

Birmingham B31
Judith

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“He knows everything I don't and deals with all my problems however trite they may be.
Always on time, always on track and reasonably priced too.
Polite ,efficient and trustworthy. Highly recommend him.”

Rita
Olton

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“Taught me all I know about internet etc.,  patient, well informed instruction together,  with excellent service.”

Mary Quinn
Solihull

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“Mike has carried out several repairs and installed a range of IT equipment for me and has yet to be beaten by any hardware or software problem.
I have always found him to be courteous, reliable, punctual, efficient and knowledgeable,  charging a fair price for the work he has carried out.”

Paul P
Solihull

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“My life is too busy to become an expert, so I need someone on hand to support me whenever I get into computer trouble.
"Ontrack" has done an excellent job for me, helping me out quickly whenever I have had a problem, and also helping me choose and
install my latest equipment
Excellent service!”

Mike
Knowle

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“Ontrack have always been very helpful, no jargon and so far have fixed every problem.”

Kieth

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“Mike Nash has been servicing my computer for nearly four years and before he became established in
Barnt Green.
I have always found him efficient and courteous when making home visits and have no hesitation in recommending him.”

John
Barnt Green

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“I have used Mike Nash for many years, to clean up my computers and remove viruses, set up new computers,
of course many people do this themselves, and spend weeks ironing out the teething problems.
Mike always arrives on time, sorts the problem out, and I consider him my first port of call when a problem arises.
The best thing, he comes to you and deals with it in situ, whereas most of the others expect you to take it to them, then go and collect it,
which is huge hassle.  I will definitely be staying with Mike, and would recommend him to anyone.”

Paula Macleod

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“I haven’t had to call on your services for some time, thanks to you I seem to be able to sort out most of the computer challenges I come across.
This of course is not so good for your business but I have recommended you to friends and will be on the phone as soon as I need your assistance.

Thank you for your help in the past, you certainly helped to build my confidence.”

Liz Milne
Olton

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"We have been using Ontrack Computers for about seven years now and have always found them to be more than helpful.
Whether we have needed support on the end of the phone or we have needed an emergency call out, Ontrack have always responded.
As well as the support, they have custom built all of our computer systems and server set up for the last seven years.
We have recommended Ontrack to several companies that we work with and all of them now use Ontrack."

Phil Walsh
PW Electrical Services
www.pwelectrical.co.uk

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"Thank you so much for repairing my Computer this morning.
To have it so professionally repaired and serviced within 2hrs of calling you is hardly believable."

Bert Robinson
Solihull


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